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The Super Secret Formula Corey Quinn Used to Grow The Scorpion Agency from $10M to $200M

18 ideas de marketing sacadas de «The Super Secret Formula Corey Quinn Used to Grow The Scorpion Agency from $10M to $200M», de Perpetual Traffic. Sobre…

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Cadencia de seguimiento intensivo ('blitz') para prospección con regalos

Canales de adquisición

Tras enviar un regalo de prospección B2B, ejecuta un seguimiento estructurado de 6 intentos multicanal a lo largo de 14 días (alternando días con llamada, correo electrónico, mensaje de voz y LinkedIn), entendiendo que el único propósito del regalo es conseguir que el prospecto atienda la llamada.

>> And so the follow-up is a blitz. It's not you follow up forever. It's six times in 14 days. You do call, email, voicemail, and LinkedIn day after day. So you skip a day. Okay. So, day every other day for six attempts and the purpose of the gift is to get the phone call, is to get them on the line. That's when the purpose of the gift ends. The

Escúchalo en el minuto 35:32

El regalo en prospección solo compra atención; la oportunidad se pierde sin seguimiento activo

Conversión

El mayor error en las estrategias de regalos outbound es esperar que el prospecto llame o compre por iniciativa propia tras recibir el paquete. El regalo únicamente consigue atención inicial y rompe el hielo; el éxito del proceso depende obligatoriamente del seguimiento comercial proactivo posterior.

>> That's getting attention. >> That's all you're getting attention. So, >> exactly. And the area where people will drop the ball or fail in this is when they don't follow up. This is not a strategy where you send amazing pillows or gifts or anything like that and they're going to come calling you or >> ready to buy right now closing and then

Escúchalo en el minuto 34:43

El ciclo vicioso de la agencia generalista

Marca y posicionamiento

Ofrecer múltiples servicios a industrias diversas crea una trampa operativa: inutiliza los procesos estándar (SOPs), convierte al fundador en el cuello de botella indispensable, degrada la calidad del servicio a la mediocridad y commoditiza la agencia, lo que dispara la rotación de clientes (churn) y obliga a aceptar clientes inadecuados por urgencia financiera.

level doing that. But why is that a trap? It's a trap because it feeds upon itself when you are serving too many different types of people. You end up creating a lot of context switching in the business, right? Which leads to operational inefficiencies. Sure, you may build out the SOPs. But when every client that you sell is a different type of industry, a different type of client, those SOPs that you've created are worthless. They're useless to you. And so, as a result of that, you have you end up with a business that's full of bottlenecks. And guess who is the number one bottleneck in the…

Escúchalo en el minuto 15:34

Prospección saliente basada en regalos compartibles (Gift-Based Outbound)

Canales de adquisición

Enviar un regalo prémium y compartible (como galletas gourmet) a la oficina antes de hacer una llamada en frío permite superar el bloqueo de secretarias o gatekeepers y generar reconocimiento positivo de marca en todo el equipo.

>> gift based outbound. Okay, so going back figured out that if you send a gift ahead of a cold call, you change the whole dynamic of a of an outreach. Let what's called a gatekeeper. gatekeeper is the office manager. It is accessing the attorney. So, we would get we started sending gifts. And the what amazing gourmet cookies that you could ended up being the most popular because what happened was they ended up getting shared in the breakroom and people in the staff of the law firm would be "Who brought the amazing cookies?" And someone would say, "I don't know, some company called Scorpion."…

Escúchalo en el minuto 23:00

Caso de cierre B2B de $1.6M mediante prospección ABM con regalo hiperpersonalizado

Canales de adquisición

En ventas enterprise B2B con cuentas de alto valor, investigar a fondo al decisor para regalarle un objeto significativo y único (en este caso, un cojín bordado con la frase favorita que le decía su padre extraída de una entrevista) permitió captar la atención de una CEO que no respondía a emails y desembocó en un contrato de 1,6 millones de dólares.

It's got a sales guy, his name is Justin. He's selling into franchise multilocation businesses, more of an enterprise level sale, three-year deal. Justin had his list of 50 prospects that approach. There was one CEO on this list email, and the CEO didn't respond. And he's researching her and he founds out that she was interviewed in an article. And in the article, she was asked, "What is your all-time favorite quote?" And she said, "Well, my all-time favorite quote, this is the CEO, was something my dad used to tell me growing up, and it's something that stuck with me, and it's be authentic…

Escúchalo en el minuto 30:36

Evitar el merchandising con logo propio y priorizar regalos que transmitan consideración personal en outbound

Canales de adquisición

Enviar regalos promocionales estándar con el logotipo de la empresa remitente (tazas, bolígrafos) suele percibirse como basura descartable que no genera impacto. Para romper barreras con decisores ocupados, el regalo debe ser llamativo, único y provocar la sensación de que alguien se tomó una molestia genuina y personalizada por ellos.

methodology I teach you the gift needs to be unique, striking, and has to leave an impression. And I'll give you a quick >> I'm like, "Really? What'd you send?" She like, "Oh, we just sent, you know, mugs." And I was like, "Oh, with your logo on it, right?" It's like, "Yeah, does it really doesn't work." already doing it. It's like well it's not unique striking or gives a positive impression like with a coffee mug with >> I would say that one of the in addition to the USI uniquely striking impression is the emotion you want the person to have when they're opening this up is, wow, this person…

Escúchalo en el minuto 30:27

Prospección outbound B2B mediante envío de regalos enfocados (spear fishing)

Canales de adquisición

Para abrir reuniones con tomadores de decisión difíciles en B2B, conviene enviar regalos tangibles (como repostería u obsequios de oficina) a una lista reducida de prospectos VIP (10 a 20 cuentas clave), llamando previamente para confirmar la dirección física y asegurarse de que pueden recibir paquetes.

And so by the time we called the oh my god, you're the ones who sent were so good. Like let me put you transformational. We were able to set meetings with people that were otherwise environment. The one of the most you actually have to call the office to make sure that they can receive a gift if you can't confirm an address, don't send a gift. is much more of a quantity, sorry, a quality over quantity strategy. So want to send out 10 to 20. And you want to send it out to the VIP prospects in >> Exactly. I call it spear fishing. I was to call to verify the address. Then you sent the cookies…

Escúchalo en el minuto 25:13

Especialización vertical profunda para agencias de servicios

Marca y posicionamiento

Alinear a toda la organización (desde el equipo de ventas hasta el de cuentas) en un único nicho vertical permite acumular el conocimiento de los mejores operadores del sector, actuar como consultores de negocio estratégicos y generar un volante de inercia que potencia la retención, los referidos y la capacidad de subir precios.

other words, they had a deep what I call today a deep specialization in personal that is that you talked to a salesperson who only worked with personal injury attorneys. When you bought from Scorpion, you went to an account team that only worked with personal injury specialization, is that we were able to work with personal injury attorneys of all types, including the best in the country. And so we learned what it took to build and run a successful personal so it allowed us to be not only a provider of leads and websites and landing pages and all those great things, but we also serve the role…

Escúchalo en el minuto 12:35

El flywheel de la ultraespecialización vertical

Marca y posicionamiento

Especializarse profundamente en un nicho vertical crea resultados predecibles y autoridad, lo que permite cobrar precios prémium y obtener márgenes elevados que se reinvierten en marketing y sistemas para dominar el mercado.

turning you as a provider in this vertical market as a true authority like become more of a premium offering. that, you're able to increase your prices which increases your margin. And is this deep specialization flywheel, which is what makes it a flywheel is that you take this extra margin that's clients, which produces the authority, which produces premium pricing. That creates margin which allows you to reinvest in the vertical, right? That's that all of a sudden you're taking that margin, you're going in and you're flywheel. we would able to deepen our expertise, improve our systems…

Escúchalo en el minuto 20:12

Captación B2B mediante atribución de marca en el footer de clientes con alto posicionamiento SEO

Canales de adquisición

En mercados donde los prospectos investigan a su competencia para ver quién tiene éxito, posicionar a los clientes en los primeros resultados de búsqueda e incluir la marca o enlace de la agencia en el pie de página de sus sitios web genera un flujo recurrente de leads inbound con alta intención de compra.

result of that, it turns out how attorneys shop, and you may be familiar with this, how attorneys shop for a website design company and later a marketing company was that they would search for other attorneys in their area and see who's doing well. Well, because we were early in the game, we had a lot of attorneys in a lot of cities that were ranking really well, top of Google. they would find a Scorpion client and they'd go to the Scorpion client's website. The bottom of the Scorpion client website is a Scorpion logo, >> and that would go to a sales page on the Scorpion website, which would…

Escúchalo en el minuto 8:30

La especialización de nicho impulsa la eficiencia operativa y la cultura interna

Marca y posicionamiento

Especializarse en un nicho e industria concretos beneficia directamente la operativa del negocio: permite estandarizar tareas, optimizar el tamaño y costes del equipo sin contratar especialistas dispersos, y alinea internamente a los equipos de operaciones con la visión de la empresa.

everyone was like this is great because salespeople sell but operations fulfills and operations was thrilled and soon as you operationalize the operations side with consistency and we knew that we had this gargantuan It's like just leverage it but it means operational efficiency which is people doing similar tasks not necessarily the same tasks but you know you can then you know have more efficient headcount numbers you don't have to hire a creative team for lead genen and then another one for this and that and another thing and like everyone was very much in alignment so I looked at this as…

Escúchalo en el minuto 18:34

Dificultad de los equipos de venta inbound para ejecutar prospección outbound

Conversión

Los equipos comerciales acostumbrados exclusivamente a recibir leads inbound suelen resistirse o fracasar al ejecutar seguimientos outbound proactivos; adoptar estrategias de prospección directa suele exigir contratar perfiles dedicados o reestructurar el equipo de ventas.

listeners here, is like if you have a sales team, they may not adapt to this well, especially if most of your leads are coming in and they just have to fill like it's all form fills and there's really no outbound at all. Like, it didn't sit well with our team and we had to hire a new team as a result of this shift. Now, they're also very adept on the inbound side, but the outbound was just like a foreign it was like a foreign language. And so, we had to make

Escúchalo en el minuto 39:10

Riesgos de compliance y percepción de soborno en regalos de prospección

Canales de adquisición

Se deben evitar regalos excesivamente costosos (como dispositivos electrónicos) o aplicados a sectores con normativas estrictas (como el médico o farmacéutico), ya que generan incomodidad, pueden ser percibidos como sobornos y terminan siendo rechazados por políticas internas.

that. We did get an iPad return though once. They thought that it was too expensive of a gift. They said thank you but no thank you. like this is too much. and like, "Yeah, this makes me feel uncomfortable. I allow like anything. Like, it's it feels like a bribe. My staff can't touch it. the medical industry is very sensitive about receiving gifts, right? They have compliance and rules about that. So, there's also different industries that are more sensitive to receiving gifts

Escúchalo en el minuto 28:20

Diferencial de LTV y retención entre agencia especializada y generalista

Oferta y precio

En el sector legal, la especialización vertical permitió a Scorpion facturar entre 10.000 y 30.000 USD/mes con 30 meses de retención (300.000+ USD LTV), frente a competidores generalistas que cobraban 2.000 USD/mes con retención de solo 12 meses (24.000 USD LTV).

We So, we sold into personal injury attorneys. They would hire us for 10, 20, $30,000 a month and they would stay with us for 30 months. Our generalist competitors would sell those same attorneys for 2K a month and they would turn out after 12 months. And at the revenue opportunity, each client, each personal injury attorney client would generate at least $300,000 of revenue for Scorpion, $24,000 for our

Escúchalo en el minuto 21:28

Límite de escala del crecimiento basado únicamente en referidos e inbounds pasivos

Canales de adquisición

Depender exclusivamente del tráfico entrante orgánico y los referidos de clientes existentes crea un techo de crecimiento para la agencia, ya que no es posible forzar o escalar artificialmente el volumen de búsqueda de los competidores en el mercado sin sumar canales proactivos.

primarily on inbounds and referrals. And not just nurture or farm what was already in existence, but to get it really to the next level where we can really expand growth. And so that was early sales guys. Challenge is that you can't scale that. you can't scale, you can't get more people to search on Google for personal injury attorney in my area or whatever that is. And so we had to figure out how do we take what's working and also layer in more opportunities in the market.

Escúchalo en el minuto 5:46

Tasa de retención anual del 93% lograda mediante especialización vertical

Retención y relación con el cliente

La agencia Scorpion alcanzó una tasa de retención anual de clientes de aproximadamente el 93% en el sector de negocios de servicios locales gracias a su enfoque de cliente y su especialización vertical profunda en firmas legales.

that the client retention rate for a Scorpion client was about 93%. Annually, which is amazing for any agency, but certainly serving local service businesses that can go in and out of business, right? And it turns out that's after taking the job was the fact that they were vertically specialized. In other words, they had a deep what I call today a deep specialization in personal injury attorneys.

Escúchalo en el minuto 12:02

Aporte de volumen de ventas mediante Outbound Basado en Regalos (GBO)

Canales de adquisición

En una operación de agencia cerrando 46 acuerdos por semana (aprox. 600 por trimestre), el 50% del volumen total provino de prospección directa basada en regalos (GBO) y el otro 50% de inbound y eventos.

>> you guys were closing 46 deals a week. That's 600 a quarter. Yeah. >> So So half of it came from GBO, the other half came from inbound and events >> Half though, half was controlled and predictable >> gift based outbound. Correct. Yes,

Escúchalo en el minuto 38:06

Métricas y presupuesto de prospección con regalos a gran escala en Scorpion

Medición y experimentos

Scorpion llegó a invertir 3 millones de dólares anuales en el envío de regalos a prospectos fríos; cada uno de sus 60 vendedores enviaba 250 regalos por trimestre, logrando cerrar 600 acuerdos trimestrales.

it up. We had 60 salespeople. We closed 60 deals a quarter. Sorry, 600 deals a quarter across the 60 salespeople all doing gifts. Each person, each salesperson got 250 gifts sent per quarter to a list of businesses, which >> $3 million a year. whole sales outbound? No, that was the cold that was sending gifts to cold prospects.

Escúchalo en el minuto 27:17

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