La confianza del cliente se pierde ante la mínima inconsistencia o falta de transparencia

And they said, well, no one thing's a big deal, but a pattern of little things will break trust. But yeah, inconsistent excellence earns no trust. And people think that it's down all the time, but the survey was like, it's only down like 20% of the time, but because it's only down 10% or whatever, 10% of the time, everyone's still sick because it's inconsistent because you can't rely on it. 90% excellent is enough to make you famously broken. It's an all or nothing proposition.

Chick-fil-A's Secret to 15% Growth for 37 Years Straight · 2026 · comprobar

at the end of the day it goes back to that treatment if that treatment isn't the same device-to-device we've messed up and so keeping that consistency making sure that it's hitting on all of those at the same time that's the most important thing because the minute a customer has a bad experience we've lost him forever hello and welcome to the day it goes back to that treatment if that treatment isn't the same device-to-device we've messed up and so keeping that consistency making sure that it's hitting on all of those at the same time that's the most important thing because the minute a…

Ep 19: Rebrand to Expand: Theragun Becomes Therabody to Sell CBD via "Jobs to Be Done" · 2020 · comprobar

and transparency is is really big and I think that you know again it kind of goes back to that that nature of what's Aragon and what we've put together in owning that entire process you know that means start to finish and building something that you know we believe in we use and and that it's that it's out there that that information is there you want to know everything about it here it is you know what I mean there's no hiding in the shadows there's here's what the product is here's how it can benefit you here's what it helps with so

Ep 19: Rebrand to Expand: Theragun Becomes Therabody to Sell CBD via "Jobs to Be Done" · 2020 · comprobar