El valor de vida del cliente justifica asumir pérdidas o márgenes bajos en la adquisición inicial
- 18 fuentes la sostienen
- Esfuerzo alto
- Retorno alto
- Dicho en 2022–2026
Evaluar la inversión publicitaria en función del valor de vida del cliente (LTV) permite a los negocios operar con márgenes reducidos o a pérdida en la primera transacción, ya que la rentabilidad y el flujo de caja se generan a través de la recompra y la retención futura. Priorizar esta métrica sobre la obsesión por reducir el CPA o maximizar el ROAS del primer día otorga una ventaja competitiva para escalar. No obstante, las fuentes advierten que es indispensable conocer el costo admisible de adquisición antes de aumentar el gasto publicitario y señalan que, en negocios con márgenes inferiores al 90%, el cálculo debe basarse en el beneficio bruto acumulado y no solo en los ingresos brutos.
Quién lo dice, con sus palabras
Esta idea no sale de una entrevista suelta: aparece en 18 intervenciones distintas de Ben Heath - Google Ads, Oski de Haciendola, Perpetual Traffic, Professor Charley T y Sabri Suby. Son 18 fuentes distintas, y ninguna sabe de las otras. Que varias personas coincidan sin conocerse pesa más que una repitiéndose diez veces, así que aquí está lo que dijo cada una, con el enlace al segundo exacto.
service. And there's more returns and more efforts. And you're raising your operational costs across the entire business. Because you've decided to optimize towards a slightly more profitable day one, far worse customer. Which means you're working a lot harder to make a lot less money. So if I have five campaigns, first off, we're going to start with what's my best investment. So I'm going to be able to look at second purchase rate and LTV. If you're not passing that information back to Facebook so that you don't know, you should start. If you're looking at lead gen business as I'm only…
Destroying 99% of Facebook ads experts (by Markademics) · 2023 · comprobar
So this is your most expensive conversion. Hopefully that person is going to buy from you repeatedly, right? But then at that point, they've converted, right? You have their contact information. You can hit them by SMS. You can hit them by email. You can retarget them. Like all of those conversions are a lot cheaper. This is the most expensive one. You're going to get this one conversion. And then you're going to get the less expensive conversions down the line, which is really what you're looking for, right? That's how you make the most out of those conversions and start getting repeated…
Why 52% of Businesses Are Still Doing This Wrong · 2025 · comprobar
concentrarte. Ahora uno podría preguntarse: ¿ sabes qué? Con este producto que la gente compra, en realidad no gano mucho dinero. Entonces, ¿por qué debería seguir insistiendo? Si tienes un conjunto de datos, entonces conoces el valor de vida útil de tus clientes y sabes que si un cliente compra ese producto inicial con un margen de ganancia bajo y luego regresa a tu sitio web después de una o dos semanas y luego compra otros productos. De esa forma sabrás que el valor de por vida es realmente mayor que mi MCA original. Así que puedo tolerar una pérdida en la primera compra, pero luego la…
$5.5M to $12.1M in 13 Months: What Happens When You Fix the Data First · 2026 · comprobar
skin and know it's sh maybe air custom has a lower CPN the LTV is terrible me 20 cents to do it maybe the hair buyer I lose 20 cents of opportunity cost every time I buy that customer and it hurts my inventory cuz now I got stock two different types of things my my Supply C my packing my bundle offers my up I got to now test two completely different email flows two completely different like landing page tests I got to do with different types of customer service like the post purchase costs aren't double they're like triple or quadruple because of the complexity at the end of the day I'm I'm…
Can You REALLY Boost Adspend by 20% in Just 30 Days? · 2025 · comprobar
customer has a lower CPA and the LTV is it cost me 20 cents to do it maybe the hair buyer I lose 20 cents of opportunity cost every time I buy that customer and it hurts my inventory because now I gotta stock two different offers my up I gotta now test two completely different email flows two completely different weight landing page tests I have to do with different types of customer service like the post purchase costs aren't double they're like Templar quadruple because of the complexity I'm making my business way more difficult so that it can make less money
maybe a customer that buys maybe we have a product we get a row as a three and that customer on average buys one and a quarter times maybe we have something else for our row as is a one but that customer buys three times and those additional purchases happen through email or search or maybe a retargeting ad on Facebook but that's really cheap that means that customer's worth way more money to us in the long term and we're securing future cash flow which means that we don't need to live and die by the roas or mer on any given day flow which means that you don't have to be profitable on day one…
Crush Facebook in 2023: The 3 Things You Need to Know · 2023 · comprobar
Si no sabes cuánto puedes permitirte gastar en adquirir un nuevo cliente, si no conoces su valor a lo largo del tiempo, realmente no deberías gastar ni un dólar adicional en tráfico. Esta es una empresa
$5.5M to $12.1M in 13 Months: What Happens When You Fix the Data First · 2026 · comprobar
talked about getting LTV and reoccurring customers the more recurring customers the worse that number on Facebook can be you can lose money because you're actually making you're not starting the day at zero you might be starting the day at 50 bucks or 30 000. so you don't have to make money from the ads you're putting out today focused on roads today or you can be a business that's focused on Blended CPA future cash flow and LTV now I know this
Crush Facebook in 2023: The 3 Things You Need to Know · 2023 · comprobar
skin and you know sh is maybe a hair customer lower CPN the LTV is terrible buyer I lose 20 cents of opportunity customer and it hurts my inventory cuz now I got stock two different types of two completely different email flows two completely different like landing page of customer service like the post purchase costs aren't double they're like triple or quadruple because of the making my business way more difficult so that I can make less money and to work
Dynamic Creative & Machine Learning | Adspend | Charley Tichenor · 2023 · comprobar
They probably, Let's say it cost them $10 to get me walk in that store. $10 CPA plus a dollar cogs. $40 AOV. They're making 30 bucks when I buy that. The problem is I'm never going to go back. However, If I got in there and got what my wife got, which was this great steak. That was let's say it cost them $70 to sell me that steak and they charged 80. They only made 10. But she's been back 5 times. The point is, You want to look at your ability to reinvest future cash flow. If you only ever make one sale, that sale has to be hyper efficient. And as platforms get more expensive every year, your…
What I Learned from One of Meta’s Top 100 Global Advertisers - Charley Tichenor IV - E65 [English] · 2025 · comprobar
Pero al final fue uno de los videos Sabi en el que dije como siempre estamos tratando de, ya sabes, minimizar el CPA y pero esa es una forma de pensar equivocada, porque a largo plazo como el LTV es el CPA es como de todos los días en el desayuno.
Los Secretos del Padre del Método 3:2:2 en Meta Ads - Charley Tichenor IV - E65 [Español] · 2025 · comprobar
why if I spend a dollar on these people I will have them return all the time um that's why we can afford to kind of lose on that CAC a bit or actual purchase if we can get to a zero CAC where it's break even now it's just how many free customers do you want want that's that in St measuring an app roaz my net I had a 1.4 new customer Raz which people are like oh no I need 300% Raz okay you that's the wrong thing I had a 1.4 new customer Raz I had five new customers I lost $24 on every one of those new customers that day but then made $1,300 in repeat sales which I don't have to try for anymore…
(Part 2) Why ROAS Sucks: The New Marketing Metric Everyone Should Use…But Aren’t | PT EP 681 · 2025 · comprobar
Most businesses spend 80% of their time thinking about how do we reduce our customer acquisition costs? How do we get cheaper leads, pay our agency less, basically get more for less. That's what they obsess over. And then they spend 20% of the time, if that, on how do I increase my lifetime value of a customer? But the biggest businesses in the world, they have that flipped. They spend 80% of their time thinking about how do we make customers more sticky? How do we delight them more? What are some other offers that we can basically launch off the back end of that? What other services are our…
It Took Me 17 Years In Business To Learn These 7 Truths · 2026 · comprobar
niche, it's rare that they have the lowest cost to acquire a customer, the lowest CAC, which is what most that's not what the best and biggest companies often do. often they actually pay more to acquire a customer because customer acquired. But what they do instead instead of fighting for that 15 20% improvement in cost to acquire a customer, they find a way to massively increase their LTV. So I talked about have five times 10 times the LTV of what you've currently got, that's a much easier and more profitable way to go.
Google Ads For Ecommerce: 9 Keys To Success · 2025 · comprobar
so now let's talk about contribution margin this is often seen as the true profit per sale and optimizing for contribution margin it's a focus on maximizing the profit per dollar spent on day one one of the biggest gaps here is that it completely ignores lifetime value this approach limits the ability to build high value customer Journeys because of the focus on short-term decisions this places a priority on day one profitability instead of stability optimize for people who are of more value if that value comes after the first sale instead of making a onetime $10 profit what about acquiring a…
DPA Tricks to SCALE META ADS · 2024 · comprobar
order? But the absolute best Google advertisers take into account lifetime custom value. So, I'll give you an Google ads for McDonald's, right? And you're like, each customer is only worth $9. we can only afford to pay, you know, $2, $3 in terms of cost per new customer acquired through our Google ads. That would be really shortsighted. You're like, "No, These customers are worth $5,000 over their lifetime. We can afford to pay way more than $2 or $3. We can pay $200, $300." So if you take a lifetime customer view on how much you
The Keys To Success with Google Ads in 2026 · 2025 · comprobar
el lifetime value está hecho para negocios de márgenes sobre 90 donde es lo mismo lo que te venden a lo que ganá casi el profit la rentabilidad es igual a la venta casi en un el lifetime gross profit es lo que ganas con tu cliente a lo largo de su vida cach entonces Esa diferencia obviamente te permite tener
25 Millones De Dólares Por Año! - Jorge Odeh C.E.O de Lorenzo Di Pontti - E6 · 2024 · comprobar
If you're still trying to focus on getting the highest volume of customer who will never buy from you again, do not complain when in mid-February everything goes to shit. Because you've invested in polluting the data set of your business to acquire the lowest quality customers. You need to make a mental shift of trying to be good at selling anything you can and starting to be good at buying the right type of customers. It is not about contribution margin on a single transaction. If you have ever said the thing of, I need to be first order profitable. What you're saying is, I don't have a…
is well over a 90. No other campaign in volume of sales and how many of them are net new. Yes, the GPT on this is these are overwhelmingly net new individuals, meaning this campaign is buying future cash flow that will scale the business. If you're only worried about making a profit today, what you have, you are a salesperson, not somebody who runs a business. You need to understand the profitability that you on and the acquisition of better customers that come back and buy again
A BETTER Way To Run Facebook Ads In 2025 (it's simple) · 2025 · comprobar
entonces claro hoy día la compra promedio de 20 lugar pero toda misma se siente que va a volver a comprar 50 lugar entonces igual sigo teniendo margen ahí aunque hoy día me sigan saliendo 20 deudas la compras no tengo
Lo que dijo cada uno, y en qué minuto
La ficha completa trae la cita literal de cada fuente, el minuto exacto del video en que se dijo y el enlace para verlo. Eso pide cuenta —es gratis— porque es el trabajo que hay detrás de esta biblioteca.
Ver las 18 citas de esta idea¿Y esto está hecho en tu producto?
Saber qué hay que hacer es la mitad. La otra es averiguar qué de esto ya está en tu código, qué está escrito pero apagado y qué falta. Marketero lo audita desde tu propio agente —Claude Code o Codex— sin que el repositorio salga de tu máquina.
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